
Welcome to Series 3, Episode 5 of Wrenches, Gadgets & Hacks. This series’ theme is less of a theme and more about being awesome – “Guests’ Choice: AECO Mavericks Unscripted.” In this week’s episode, we chat with the awesome Aaron Maller of the Parallax Team in the AMA (Ask Me Anything) style.
Join us for an insightful conversation with Aaron Maller, founder of Parallax Team, as he shares his journey in architecture and BIM, discusses the human side of technical support, and reveals the heartwarming story behind his traveling koala bear companion. This candid discussion explores everything from handling challenging support situations to the therapeutic value of hand drafting. Plus, learn why admitting you’re wrong can be a powerful tool for personal growth. Tune in now for insights, inspiration, and laughs!
Be sure to stick around to the end, for the full hack and learn about these points👇(just click the Click to Continue Reading and See Show Notes)
Key Discussion Points:
- Introduction: The episode is part of the “Wrench’s Gadgets and Hacks” podcast, featuring Aaron Muller in an AMA (Ask Me Anything) format.
- Aaron’s Background: Aaron shares his journey in architecture and BIM (Building Information Modeling), starting from his education at the University of Buffalo to founding Parallax Team.
- Travel Story: Aaron discusses his frequent travels and the story behind the koala bear he takes on trips, which started as a way to comfort his children.
- Nickname Origin: Aaron explains the origin of his nickname, related to making mistakes twice to learn from them.
- Support and Feedback: Aaron talks about his approach to providing support, emphasizing empathy and learning from past mistakes.
- Drafting Passion: Aaron shares his love for hand drafting and his collection of left-handed drafting tools.
- Final Thoughts: The episode concludes with Aaron’s hack: acknowledging when you’re wrong as a growth exercise.
* The above was created with a helping hand from an LLM from the Podcast episode transcript, which was transcribed by AI 😁
You can listen to the podcast, HERE, the Spotify player at the start of this post, or on your favorite podcast app. If you prefer visual content, be sure to check out the video on YouTube.
Show Notes:
Aaron Maller is Director and founder of Parallax team
Where you can find Aaron:
- Website: https://www.parallaxteam.com/
- YouTube: https://www.youtube.com/channel/UCc8jG652YZuOeZhbZHGuVBg
- Instagram: https://www.instagram.com/twiceroadsfool/
- Instagram: https://www.instagram.com/prlxteam/
- Bluesky: https://bsky.app/profile/twiceroadsfool.bsky.social
- Bluesky: https://bsky.app/profile/prlxteam.bsky.social
- LinkedIn: https://www.linkedin.com/in/aaronmaller/
- LinkedIn: https://www.linkedin.com/company/parallaxteam/
- Parallax Team Training: https://www.parallaxteam.com/parallax-training/
- Parallax Team Templates: https://www.parallaxteam.com/parallax-revit-templates/
- Parallax Team Content Libraries: https://www.parallaxteam.com/parallax-content-libraries/
- Parallax Team Apps: https://www.parallaxteam.com/software-development/

Koali in action!
Where did Aaron’s handle (@twiceroadsfool) come from? Well, back in the day, a couple of buddies gave it to him because he liked to do things twice just to make sure they were bad ideas. 😁
We have all had this happen:
Aaron’s approach to support:
“Here’s what I think it all boils down to. And what I tell clients is it all boils down to – predictability. And that’s what we’re always aiming for. Whether it’s the project template, whether it’s the content libraries, whether it’s the training, whether it’s the workflows and how they do something, whether it’s dynamo. What we are always hoping for is predictability in their support questions.
If a user comes to me with a problem, I want to know how to fix it reasonably fast. So I can get them back on their way.”
You can see all of Aaron’s cool retro left-handed drafting gear in this LinkedIn post.

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Also a BIG Thanks to Alex Grohl for our amazing intro and outro music “Indie Hey Song (Lost Fragments)” You can find more great royalty-free music from Alex on Pixabay
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